You find out about arrears late
Money that could have been chased in week one is chased in month three, when it is far harder to collect.
Our product · Property MS
Property management that lives inside your accounting system.
Property MS runs the full tenancy lifecycle, from the first viewing to the owner statement, as part of Microsoft Dynamics 365 Business Central. A rent invoice is a real invoice, an owner payment is a real supplier bill, and there is nothing to reconcile at month-end.
- Built inside Dynamics 365 Business Central
- Fully Arabic and English
- Built for the Gulf
- Cloud or on-premises
- 14
- Modules
- 64
- Ready-made reports and documents
- 7
- Property scenarios out of the box
- 2
- Languages on every screen
The problem
Spreadsheets fail the same four ways every time
Property businesses run on spreadsheets far longer than they should, and the spreadsheets fail in the same four ways every time.
Nobody can attribute costs to a building
You know maintenance cost 400,000 last year, but not which building lost money, so you cannot decide what to sell.
Obligations expire quietly
A safety certificate lapses, a tenancy was never registered, a renewal window closes. Nobody notices until it is a fine or a dispute.
Month-end is a reconciliation
Days of someone senior comparing two systems that were never going to agree, every single month.
Business Central is very good at money and quite uninterested in what the money was for. It knows a customer owes 50,000. It does not know that the customer is a tenant, that the 50,000 is March’s rent on shop 4, that the lease ends in August, or that the air conditioning in that shop has been broken for a week. That gap is Property MS.
Why it is different
Extra pages in the ledger, not a second notebook
Not connected to your accounting system. It is your accounting system.
Most property software sits beside the finance system and copies data across every night. Property MS posts straight into the Business Central ledgers, so the two can never disagree, because there is only one.
Built for the Gulf, not localised later.
Post-dated cheque custody, tenancy registration tracking, e-invoicing prepared in the required format, promissory notes and the enforcement route this region actually uses.
It tells you what needs a decision, not just what happened.
The home screen is built around pending work: money at risk, renewals due, late jobs, expiring certificates. Each item is one click from its record.
Honest about problems.
The compliance register deliberately separates expired, expiring and never obtained, because those are three different failures handled by three different people.
An analogy that works in a meeting. Most property systems are a separate notebook kept beside the company ledger, and somebody copies between them every night. Property MS is extra pages in the ledger itself. Nothing to copy, nothing to reconcile, and the two can never disagree, because there is only one of them.
A month in the life
What the system does at each point of the month
Follow one month of a property manager’s job and notice what the system is doing at each step.
- Overnight
The routine work gets done
Ended tenancies are closed, due servicing raises its own work orders, unconfirmed holds are released, occupancy is recorded. It never moves money on its own.
- Morning
One screen with the decisions of the day
Not a list of everything: money at risk, tenancies to renew, jobs running late, certificates about to expire.
- During the month
Things happen and get recorded properly
A repair is reported, assigned, completed and signed off by the tenant, with the contractor’s bill booked against that building. A viewing becomes an application, then a signed lease.
- Billing day
Rent is raised for everyone at once
Review the list, then confirm. Each tenant receives one document with everything they owe: rent, service charge, metered water, a repair that was their fault.
- As money arrives
Payments are matched to what they settle
Cash, transfer or cheque. A part-payment leaves the balance outstanding and on the chase list.
- When rent is late
Chasing escalates on a ladder, not on memory
A first reminder, a firmer one, a final notice, each with its own letter and fee, then a legal case with the debt frozen at that moment. No tenant gets the same reminder twice.
- Month end
Owners get paid and the books close
A statement per owner built from rent actually collected, with the management fee and the owner’s share of costs deducted. And a page listing anywhere the property records and the accounts disagree, which is usually empty.
If you remember one paragraph, make it this. Everything above happens in the company’s actual accounting system. The rent invoice is a real invoice. The owner payment is a real supplier bill. The cost of the repair is a real expense against a real building. Nothing is held in a private world that has to be reconciled with the real one later.
What it covers
Grouped by what property businesses actually worry about
Not a feature list. The things a property business loses sleep over, and what the system does about each.
Am I collecting all my money?
Collection and arrears
- Rent raised automatically on each tenancy’s own cycle: monthly, quarterly, semi-annual or annual
- One invoice per tenant carrying rent, service charges, metered utilities and VAT
- Late fees after the grace period, then a three-level chasing ladder ending in legal enforcement
- Deposits held and accounted for separately from income: received, deducted, refunded or forfeited
- Post-dated cheques tracked from hand-over to clearing or bouncing, with replacements followed up
- Part-payments keep the remaining balance on the chase list
Are my buildings full, at the right rent?
Occupancy and leasing
- Vacancy and what it is costing you, with units tracked as vacant, reserved, occupied or under maintenance
- Viewings, time-limited reservations, applications with identity checks and approvals as one pipeline
- On approval the tenant record and the draft lease are created for you
- Renewals raised before the window closes and the next contract drafted from the current one
- Turnover rent for retail on declared sales, with annual settlement
- Short-stay and hourly lettings for serviced apartments, meeting rooms and courts
Is the rent keeping up with the market?
Rent reviews, escalations and complex leases
- Five review methods: fixed percentage, stepped amounts, index-linked with cap and collar, open market, turnover
- Annual increases suggested, checked against local rules, then applied with the instalment schedule updated
- Fit-out grace periods, unit splitting and merging, lease assignment and early termination with penalty handled correctly in the accounts
- A one-page lease abstract for the contractual, financial and legal position
Are the buildings looked after, and who pays?
Maintenance and facilities
- Repairs from report to acceptance, work, completion and tenant sign-off, with photos and timestamps from the technician’s phone
- Every job’s cost charged to the right party: the tenant’s next invoice, the owner’s statement or the manager’s expenses
- Scheduled servicing for lifts, generators, fire systems and pumps that raises its own work orders before the due date
- A register of equipment, its history and service levels
- Electricity, water, gas and chilled-water meters with tiered tariffs, read or imported, and billed with the rent
Who pays for the shared areas and utilities?
Service charges, CAM and utilities
- A fixed charge per square metre or a percentage of rent added to every lease invoice
- Or the annual true-up: actual costs of security, cleaning, lifts and lighting allocated by leasable area, compared with advances, and the difference invoiced
- Master-meter water and electricity split pro rata by area or by sub-meter readings
- The owner or manager never absorbs a shared cost by accident
Who owns the building, and who gets paid?
Multiple owners, settlements and payouts
- Properties with several owners holding percentage shares, including waqf shares and co-investors
- Management fee set per company, per property or per owner, including a zero-fee “net rent to landlord” model
- A statement per owner built only from rent actually collected, with fees and the owner’s share of costs deducted
- Statements post to the owner’s supplier account and feed electronic bank payout files
- Broker and agency commissions calculated on signing, approved, paid through the same ledger and printed on the contract
Could I prove any of this if asked?
Documents, compliance and evidence
- Compliance certificates with expired, expiring and never obtained kept separate
- Move-in and move-out inspections signed by both sides, with damage offset against the deposit
- A complete lease document pack: contract, annexes, heads of terms, consent letter, payment plan
- A record of who changed what and when
Am I on the right side of the regulator?
Built for Gulf regulation
- Tenancy registration tracked through its full lifecycle (Ejari, Ejar) and the unified commercial contract produced in the official format
- Promissory notes recorded for enforcement and the enforcement route used in the region
- VAT rules that differ per country and per building
- E-invoicing prepared in the required format, with QR codes and a tamper-evident invoice chain
- Rent-increase limits and statutory notice periods that advise rather than block
The core prepares, records and chases. Submission to a government portal is a separate connected component.
Can it handle sales and short stays too?
Off-plan sales and short-stay lettings
- Off-plan reservations, sale and purchase agreements and milestone payment plans tracked against construction progress
- Serviced apartments by the night; meeting rooms, event spaces or courts by the hour, billed once per booking
- Two bookings can never land on the same space at the same time
- Switched on space by space, so an ordinary flat cannot be booked for an afternoon by mistake
How tenants pay
Three ways money arrives, one way it is recorded
At signing the tenant hands over the first instalment, the deposit and post-dated cheques for the rest. Each period’s invoice is raised about two weeks before it starts. However the money arrives, the receipt closes the invoice and updates the bank in one posting.
Post-dated cheques
Handed over at signing for the remaining instalments, kept in the cheque vault, presented to the bank on the due date and cleared against the invoice in one step.
Bank transfer
The accountant records the transfer against the tenant and the invoice; the bank balance and the tenant’s account update together.
Online payment link
With the payment-gateway connector, the tenant pays by card or wallet from a link and the receipt is created and posted automatically.
Dashboards
Built around decisions, filtered by property and period
Four dashboards, each with tabs for the detail behind the headline numbers. Click any figure to open the records it is made of.
Property overview and work queue
Occupancy, leased units, invoiced, collected and overdue for any property and period, plus “needs attention” tiles for money, leasing and maintenance. Zero shows as good; anything else is amber or red and opens the records behind it.
- Overdue invoices and amount
- Invoices awaiting posting
- Owner statements due
- Renewals and rent increases due
- Critical dates due and overdue
- Late and planned maintenance jobs
Leasing dashboard
The letting funnel from viewing to signed lease, units by status, and the contracts expiring in the next twelve months.
- Vacant and reserved units
- Viewings, applications and open offers
- New leases and renewals
- Leases expiring within 90 days
- Occupancy rate
Financial dashboard
Invoiced against collected by month, receivables aging, the collection-rate trend and every cheque by status.
- Invoiced, collected and collection rate
- Due from tenants and overdue
- Cheques in vault and bounced cheques
- Deposits held
- Due to owners
Sales and development dashboard
For developers: contracts signed, buyer payments received, milestone payments coming due and construction progress per project.
- Projects and reserved units
- Signed contracts and sales value
- Paid by buyers and invoiced unpaid
- Milestone payments due within 90 days
- Broker commission
“Start my day”: one click for the routine
A single action runs the daily housekeeping. It prepares invoices for review but never posts money without a person confirming it.
- Close tenancies that ended and release their units
- Generate the rent invoices due today for review
- Issue the preventive work orders scheduled for today
- Release reservations whose hold has expired
- Refresh the renewal worksheet
- Record the day’s occupancy for the history
14 modules
Switch on what you need, in the order you need it
Each module has its own operating manual. Most customers start with set-up and contracts and add settlements later.
Set-up
- System setup and configuration
- Owners, shareholders and vendors
- Property master with multi-owner shares and compliance
- Rentable units, spaces and utility meters
- Tenants, applications and customer cards
Contracts and operations
- Tenancy leases, special clauses and Ejar registration
- Security deposits and the post-dated cheque vault
- Periodic rent invoicing and receipts
- Maintenance requests, work orders and tenant sign-off
- Utility meter billing and reconciliation
Settlements and distribution
- Annual service-charge (CAM) true-up settlement
- Lease renewals, escalations and inspections
- Owner settlement statements and profit allocation
- Electronic profit distribution and bank payouts
Ready for the portfolios the region actually has
Seven demo scenarios ship with the system, so a new customer starts from a portfolio that looks like theirs.
- Residential towers and multi-family compounds
- Commercial and corporate plazas
- Shopping centres, retail parks and food courts
- Fuel stations and highway plazas
- Casual, pop-up and seasonal spaces: ATMs, EV chargers, kiosks, food trucks, billboards, telecom towers
- Multi-owner and investor pools
- Off-plan development with milestone payment plans
- Logistics, industrial and warehouse facilities
- Sports and entertainment: courts by the hour, halls by the day
- Facility management and CAFM
Documents and reports
64 ready-made reports and documents
Printed from live data, bilingual, branded with your company details and signed where a signature is needed. No spreadsheet exports for the owner, the auditor or the court.
15reportsBilling and collections
- Rent invoice
- Tax invoice
- Receipt
- Rent invoice register
- Tenant statement
- Arrears aging
- Collection summary
- Instalment forecast
- Receipt allocation and unmatched cash
- Collection history and count
- Property collected, pending and overdue
- Expected collection calendar
- Receivable bridge and collection performance
- Dunning history
- Rent invoice document
24reportsLeasing
- Lease agreement
- Ejar unified commercial contract
- Lease contract
- Lease abstract
- Heads of terms
- Consent letter
- Lease pack cover
- Lease pack annexes
- Payment plan
- Rent roll
- Lease expiry
- Occupancy
- Occupancy trend
- Vacant units
- Renewal pipeline
- Letting pipeline
- Rent escalation schedule
- Terminations and move-outs
- Inspection report
- Lease registration status
- Turnover rent
- Short-let bookings
- Unit lifetime timeline
- Property and unit register
16reportsOwners and finance
- Owner statement
- Owner settlement pack
- Owner portfolio summary
- Portfolio executive summary
- CAM true-up statement
- Property income statement
- Budget variance
- Deposit register
- Cheque register
- Property expenses paid, unpaid and pending
- Period cash movement
- Available cash, restricted funds and forecast
- Cash plan versus actual
- Opening balances and history coverage
- Location unit inventory and upcoming collections
- Reconciliation exceptions
9reportsMaintenance and compliance
- Maintenance request report
- Maintenance request register
- Maintenance cost
- SLA performance
- Preventive maintenance schedule
- Plant asset register
- Compliance status
- Legal case register
- Utility consumption
Also included
- Secure tenant self-service access to account, invoices, receipts and maintenance requests
- A technician interface safe for real use on mobile devices, with every action stamped by who, when and what
- Around twenty documented integration endpoints covering properties, units, owners, tenants, leases, invoices, maintenance and cheques
- Sign-in through Microsoft Entra, with roles that expire automatically
- A full audit trail on money, obligations and evidence
- A five-volume documentation library: fourteen module manuals, sector scenario encyclopedias, financial mapping and chart of accounts, proposal packs and report architecture, audit and verification files
- Every screen, field, button and report in both Arabic and English
Who it is for
Owners, managing agents, commercial landlords and facilities teams
A family or company that owns buildings and lets themCollection, arrears, and knowing which building makes money
A managing agent looking after buildings for other ownersOwner statements: how long they take and whether they can be defended
Shopping centres, retail parks and commercial landlordsComplex leases, service charges, rent based on a share of the tenant’s sales
Mixed-use and off-plan developersHomes, shops and sales contracts in one system instead of three
Facilities and maintenance teamsEquipment registers, servicing schedules, response times
Fuel station networks and trading estatesEach site is a property; the shops and services inside it are the tenants
Questions we are asked
Honest answers
Is this your own software, or Microsoft’s?
Ours. It runs inside Microsoft’s, the way an app runs on a phone. Microsoft made the phone, we made the app, and the app can use everything the phone can do.
Do we need to buy Business Central as well?
Yes. It is the foundation, and its licences are billed separately under Microsoft licensing. If you do not have it yet, you need a finance system anyway, and Property MS is a strong reason to choose this one.
Is it in Arabic?
Completely. Every screen, field, button, message and report, in both languages. Not a partial translation over an English system.
Is it cloud or on our own servers?
Either. Most customers take the cloud version, which Microsoft hosts and updates.
How is it implemented?
In stages that follow the way a property business works: company and owners first, then properties, units and meters, then tenants and leases, then billing, collection and cheques, then maintenance, utilities and the annual settlements. A demo-data wizard loads a portfolio like yours so training starts on day one.
How long does it take to get running, and what does it cost?
Both depend on how many of the fourteen modules you switch on and how clean your existing records are. Tell us how many properties and units you manage and how many are commercial, and we will give you a proper answer.
How do we know it works?
It is checked automatically by several hundred tests every time it changes, and those tests have caught real problems before customers ever saw them.
Honest about the boundary
What Property MS does not do
Knowing the limit up front is worth more than discovering it later.
- It does not have its own web portal for tenants or owners. Secure access points exist and are documented; customer-facing portals are separate add-ons.
- It does not take card or online payments by itself. Payments are recorded when received; payment-gateway integration is available as a connector.
- It does not list units on property marketplaces or run credit checks on tenants.
- It does not provide e-signature. Documents are produced for signing; the signature itself happens outside the system.
- It does not do tenant-side lease accounting under IFRS 16 / ASC 842. It is an owner and managing-agent system.
- Submission to government portals is handled by connectors. The core prepares, records and chases.
- The compliance register alerts, it does not block. An expired certificate will not stop you invoicing.
See it on your own portfolio
Tell us how many properties and units you manage and how many are commercial, and we will set up a demonstration on a sandbox copy.